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Last updated: August 2026
These Terms and Conditions of Sale govern all purchases made through the roko website.
By placing an order, you confirm that you have read, understood, and accepted these Terms and Conditions of Sale.
roko
Dubai, United Arab Emirates
Email: roko@gmail.com
roko sells food and beverage products, including protein coffee products.
Product images, descriptions, nutritional information, and packaging displayed on the website are provided for informational purposes only. Actual products may vary slightly from the images shown.
We reserve the right to modify, discontinue, or update products without prior notice.
All prices displayed on the website are shown in UAE Dirhams (AED).
Prices include applicable UAE VAT where required by law unless otherwise stated.
roko reserves the right to change prices at any time without notice. However, the price charged will be the price displayed at the time the order is placed.
All orders are subject to acceptance and availability.
After an order is placed, you will receive an order confirmation email. This confirmation does not guarantee acceptance of the order.
roko reserves the right to refuse, limit, or cancel any order for reasons including but not limited to:
Product unavailability
Pricing errors
Suspected fraud
Payment issues
Violation of these Terms
If an order is cancelled after payment has been received, a full refund will be issued.
Payment must be completed at the time of purchase using the payment methods available on the website.
Orders will not be processed until payment has been successfully received and verified.
roko reserves the right to refuse any transaction suspected of fraudulent or unauthorized activity.
Delivery is available within the United Arab Emirates only.
Estimated delivery times are provided for guidance purposes only and are not guaranteed.
roko shall not be liable for delivery delays caused by:
Courier service disruptions
Public holidays
Force majeure events
Incorrect customer information
Circumstances beyond our reasonable control
Risk of loss and ownership of products transfers to the customer upon successful delivery.
Once an order has been placed, it cannot be cancelled, modified, or changed.
Customers are responsible for reviewing all order details before completing their purchase.
Returns and refunds are governed by the roko Returns & Refund Policy.
By placing an order, customers acknowledge and accept the terms of the Returns & Refund Policy.
roko products are intended for general nutritional purposes only.
Customers should read all product information, ingredient lists, nutritional information, warnings, and usage instructions before consumption.
Products should be used only as directed.
The information provided on the website is for informational purposes only and does not constitute medical advice.
roko products are not intended to diagnose, treat, cure, or prevent any disease.
Customers should consult a qualified healthcare professional before consuming dietary supplements if they are pregnant, breastfeeding, taking medication, have a medical condition, or are sensitive to caffeine.
Individual results may vary.
Some products may contain or be manufactured in facilities that handle allergens, including but not limited to:
Milk
Soy
Tree nuts
Peanuts
Gluten
Customers are responsible for reviewing ingredient information before use.
To the maximum extent permitted by applicable law, roko shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the purchase or use of any product.
In all cases, roko's total liability shall not exceed the amount paid by the customer for the relevant order.
Nothing in these Terms excludes any rights that cannot legally be excluded under applicable law.
All trademarks, logos, product names, packaging designs, graphics, content, and materials displayed on the website are the property of roko or its licensors and may not be used without prior written permission.
These Terms and Conditions of Sale shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.
Any dispute arising from these Terms or any purchase made through the website shall be subject to the exclusive jurisdiction of the competent courts of Dubai, United Arab Emirates.
roko reserves the right to update or modify these Terms and Conditions of Sale at any time.
Any changes will become effective immediately upon publication on the website.
For any questions regarding these Terms and Conditions of Sale, please contact:
roko
Email: roko@gmail.com
Dubai, United Arab Emirates
